Sponsored by ResMed, this project is dedicated to enhancing the treatment experience for sleep apnea patients worldwide. Over the course of four months, in collaboration with ResMed’s founders and the Australian team, we worked to shift the brand’s image from a traditionally clinical product to a positive, lifestyle-enhancing solution. This transformation helps ResMed stand out in an increasingly competitive market.
"Sooth," redefines sleep apnea care by integrating meditation and mindfulness into the experience. By prioritizing sensory comfort and promoting better sleep, Sooth aims to improve overall health and well-being.
Sponsored by ResMed, this project is dedicated to enhancing the treatment experience for sleep apnea patients worldwide. Over the course of four months, in collaboration with ResMed’s founders and the Australian team, we worked to shift the brand’s image from a traditionally clinical product to a positive, lifestyle-enhancing solution.
"Sooth," redefines sleep apnea care by integrating meditation and mindfulness into the experience. By prioritizing sensory comfort and promoting better sleep, Sooth aims to improve health and well-being.
The Challenge
The Challenge
How can we turn the traditional medical image of ResMed into a positive one?
How can we turn the traditional medical image of ResMed into a positive one?
What is Sleep Apnea?
What is Sleep Apnea?
Sleep apnea is a sleep disorder where breathing repeatedly stops and starts during sleep. It affects about 1 in 15 adults in the U.S. There are three types: obstructive sleep apnea (OSA), central sleep apnea (CSA), and complex sleep apnea. Symptoms include loud snoring, gasping for air, and excessive daytime sleepiness. Risk factors include obesity, smoking, and high blood pressure. Diagnosis is typically through a sleep study. Treatments include lifestyle changes, CPAP machines, oral appliances, and sometimes surgery. Effective treatment improves sleep quality and reduces risks of heart disease and diabetes.
Sleep apnea is a sleep disorder where breathing repeatedly stops and starts during sleep. It affects about 1 in 15 adults in the U.S. There are three types: obstructive sleep apnea (OSA), central sleep apnea (CSA), and complex sleep apnea. Symptoms include loud snoring, gasping for air, and excessive daytime sleepiness. Risk factors include obesity, smoking, and high blood pressure. Diagnosis is typically through a sleep study. Treatments include lifestyle changes, CPAP machines, oral appliances, and sometimes surgery. Effective treatment improves sleep quality and reduces risks of heart disease and diabetes.
Research & Insight
Research & Insight
In our detailed analysis, we examined users, sleep apnea, CPAP therapy, and the current market landscape. We also explored future trends, including emerging technologies, market forecasts, and evolving user demographics. Additionally, we provided strategic insights into user experiences, potential future directions, and new growth opportunities.
In our detailed analysis, we examined users, sleep apnea, CPAP therapy, and the current market landscape. We also explored future trends, including emerging technologies, market forecasts, and evolving user demographics. Additionally, we provided strategic insights into user experiences, potential future directions, and new growth opportunities.
1
General Research
About User
About Sleep Apnea
About CPAP
About Market
2
Future Trend
Future Tech
Future Market
Future User
3
Analysis
Analysis User Insight & Journey
Analysis Future Direction
Analysis Possibility
Research Insight
Research Insight
01 High-Intensity Work, Lifestyles, and Travel
01 High-Intensity Work, Lifestyles, and Travel
We find that sleep apnea for individuals who must cope with demanding jobs, busy lifestyles, and frequent travel, the importance of addressing sleep health in the context of both work and leisure.
We find that sleep apnea for individuals who must cope with demanding jobs, busy lifestyles, and frequent travel, the importance of addressing sleep health in the context of both work and leisure.
02 Meditation as a Breath of Relief
02 Meditation as a Breath of Relief
Meditation is proven more effective at reducing apnea symptoms than evening sleep hygiene routines. CPAP users who meditate report feeling more comfortable with their devices, and sleep more soundly as a result.
Meditation is proven more effective at reducing apnea symptoms than evening sleep hygiene routines. CPAP users who meditate report feeling more comfortable with their devices, and sleep more soundly as a result.
03 Better sleep health management in digital age
03 Better sleep health management in digital age
We found out the growing trend of how modern digital lifestyles and often involve the use of technology to track sleep data can influence the sleep patterns, habits and overall sleep quality.
We found out the growing trend of how modern digital lifestyles and often involve the use of technology to track sleep data can influence the sleep patterns, habits and overall sleep quality.
3 Key Research Subjects：
People and Space Environment
People and Family
People and Themselves
3 Key Research Subjects：
People and Space Environment
People and Family
People and Themselves
After completing our foundational research and studies, we decided to investigate three key dimensions—people and space environment, people and family, and people and self—to identify potential design breakthroughs for the future CPAP machine.
When people suffer from this type of physiological illness, the relationship between people and space becomes very subtle. We think of space in terms of sound, light, temperature, and smell. What kind of effects will these have on people suffering from this condition? What kind of living environment do people with sleep apnea need? What kind of living environment allows them to sleep well? What types of sounds are helpful for this group of people? Can sound therapy help people relax?
After completing our foundational research and studies, we decided to investigate three key dimensions—people and space environment, people and family, and people and self—to identify potential design breakthroughs for the future CPAP machine.
When people suffer from this type of physiological illness, the relationship between people and space becomes very subtle. We think of space in terms of sound, light, temperature, and smell. What kind of effects will these have on people suffering from this condition? What kind of living environment do people with sleep apnea need? What kind of living environment allows them to sleep well? What types of sounds are helpful for this group of people? Can sound therapy help people relax?
CPAP User‘s Interview
CPAP User‘s Interview
In exploring the context of people and family, we conducted an in-depth interview with a father to gain comprehensive insight into his personal experience with using a CPAP machine. We delved into his daily usage routine, examining how this medical device integrates into his life and affects his interactions and relationships within the family. We specifically focused on understanding the impact on family dynamics, particularly with his partner and children.
Throughout the interview, we also explored his usage habits, emotional experiences related to using the CPAP machine, and how he manages his sleep apnea. Additionally, we discussed how these factors influence his overall daily routine, aiming to capture a holistic view of his experience.
In exploring the context of people and family, we conducted an in-depth interview with a father to gain comprehensive insight into his personal experience with using a CPAP machine. We delved into his daily usage routine, examining how this medical device integrates into his life and affects his interactions and relationships within the family. We specifically focused on understanding the impact on family dynamics, particularly with his partner and children.
Throughout the interview, we also explored his usage habits, emotional experiences related to using the CPAP machine, and how he manages his sleep apnea. Additionally, we discussed how these factors influence his overall daily routine, aiming to capture a holistic view of his experience.
The Idea
The Idea
Our mission is to revolutionize sleep apnea care by integrating meditation and mindfulness, enhancing our products with sensory comfort, and empowering individuals on their journey to better sleep and holistic well-being.
Our mission is to revolutionize sleep apnea care by integrating meditation and mindfulness, enhancing our products with sensory comfort, and empowering individuals on their journey to better sleep and holistic well-being.
(Moodboard)
Visioning New Experience For CPAP's Users
Visioning New Experience For CPAP's Users
The icon draws inspiration from the wheel of a printing machine, symbolizing the dynamic nature of printing. Additionally, it incorporates four elements inspired by the traditional CMYK color model used in printing, representing cyan, magenta, yellow, and key (black) colors, which are fundamental to the printing process. This symbolism not only reflects the brand's connection to the printing industry but also underscores its commitment to innovation and traditional craftsmanship.
The icon draws inspiration from the wheel of a printing machine, symbolizing the dynamic nature of printing. Additionally, it incorporates four elements inspired by the traditional CMYK color model used in printing, representing cyan, magenta, yellow, and key (black) colors, which are fundamental to the printing process. This symbolism not only reflects the brand's connection to the printing industry but also underscores its commitment to innovation and traditional craftsmanship.
New Console Experience
New Console Experience
The design of the new ventilator is inspired by the serene and calming singing bowl commonly used in meditation practices. At the heart of the ventilator is a prominently placed circular screen, which not only enhances its aesthetic appeal but also serves a crucial functional role. This unique integration aims to create a more holistic and soothing experience for the user, blending advanced technology with the tranquil essence of meditation
The design of the new ventilator is inspired by the serene and calming singing bowl commonly used in meditation practices. At the heart of the ventilator is a prominently placed circular screen, which not only enhances its aesthetic appeal but also serves a crucial functional role. This unique integration aims to create a more holistic and soothing experience for the user, blending advanced technology with the tranquil essence of meditation.
The design of the new ventilator is inspired by the serene and calming singing bowl commonly used in meditation practices. At the heart of the ventilator is a prominently placed circular screen, which not only enhances its aesthetic appeal but also serves a crucial functional role. This unique integration aims to create a more holistic and soothing experience for the user, blending advanced technology with the tranquil essence of meditation.
New Mask Series
New Mask Series
AromaBreath:
-Integrates aromatherapy into the nasal pillow, allowing users to personalize their sleep experience with essential oils.
-Features replaceable nasal pillows, adjustable straps, overhead airflow, and a breathable headband for enhanced comfort and hygiene.
RestShield:
-Combines the CPAP mask with an eye mask to create a familiar and secure sleep environment.
-Prevents airflow onto the eyes, includes an adjustable eyemask, offers a soft touch, and features a modular design for easy customization.
TouchEase:
-Utilizes tactile pressure on acupoints to deliver comforting sensations, promoting relaxation and improving sleep quality.
-Includes replaceable nasal pillows, adjustable straps, overhead airflow, and a breathable headband for maximum comfort.
AromaBreath:
-Integrates aromatherapy into the nasal pillow, allowing users to personalize their sleep experience with essential oils.
-Features replaceable nasal pillows, adjustable straps, overhead airflow, and a breathable headband for enhanced comfort and hygiene.
RestShield:
-Combines the CPAP mask with an eye mask to create a familiar and secure sleep environment.
-Prevents airflow onto the eyes, includes an adjustable eyemask, offers a soft touch, and features a modular design for easy customization.
TouchEase:
-Utilizes tactile pressure on acupoints to deliver comforting sensations, promoting relaxation and improving sleep quality.
-Includes replaceable nasal pillows, adjustable straps, overhead airflow, and a breathable headband for maximum comfort.
New Digital Solution
New Digital Solution
In our previous research, we identified three design opportunities that we believe are relatively useful for patients with sleep apnea. We have given each of these three system designs a separate name: CEREMONY BEFORE SLEEP, TRAINING FOR 6 MONTHS, PHONE AS A HUB.
In the previous research, we identified three design opportunities that we believe are relatively useful for patients with sleep apnea. We have given each of these three system designs a separate name:
CEREMONY BEFORE SLEEP, TRAINING FOR 6 MONTHS, PHONE AS A HUB.
Sound Vision：Ceremony Before Sleep
Sound Vision：
Ceremony Before Sleep
Based on what we know about the CPAP User. We found out that many users have difficulty adjusting to get used to the CPAP mask and breathing issues with the machine. We take inspiration from the meditation process and incorporate sounds to help them practice breathing patterns and encourage them to keep using the mask for better improve their sleep quality. And also, this process can reduce their anxiety and facilitate relief.
Based on what we know about the CPAP User. We found out that many users have difficulty adjusting to get used to the CPAP mask and breathing issues with the machine. We take inspiration from the meditation process and incorporate sounds to help them practice breathing patterns and encourage them to keep using the mask for better improve their sleep quality. And also, this process can reduce their anxiety and facilitate relief.
Training For 6 Months
Training For 6 Months
When using this machine, users often feel very uncomfortable and find it difficult to adapt at first. By interacting with them, we can remind and encourage them that they are making a little progress every day.
When using this machine, users often feel very uncomfortable and find it difficult to adapt at first. By interacting with them, we can remind and encourage them that they are making a little progress every day.
Roles & Team Members
Roles &
Team Members
Rebrand Design
Product Design
UX Research
UI/UX Design
Visual Design
Sally Chen ( Interaction Designer )
Leo Lin（ Product Designer )
Vic Ruan （Product Designer )
Shupeng Jiang （Product Designer )
Impact onFamily and Emotions
Family's well being and emotional connections by improving their sleep quality, health, family life and emotional well-being are also really important for people who have sleep apnea.
Pre- Sleep Mode
The icon draws inspiration from the wheel of a printing machine, symbolizing the dynamic nature of printing. Additionally, it incorporates four elements inspired by the traditional CMYK color model used in printing, representing cyan, magenta, yellow, and key (black) colors, which are fundamental to the printing process. This symbolism not only reflects the brand's connection to the printing industry but also underscores its commitment to innovation and traditional craftsmanship.